QlikTech’s QlikView reporting and analysis tool is among a new class of Business Intelligence (BI) software tools. As Ben Harden reported in a recent blog post, BI vendors like SAP, Microsoft, and IBM have traditionally sold “to the IT enterprise, but companies like QlikTech and Tableau are targeting the business and bypassing IT. Their tools are quicker to stand up, more intuitive and don’t need the configuration, support, and hardware that the bigger players require.”

A Quick Overview

At first look QlikView is fairly accessible to those experienced with BI tools. A “.qvw” QlikView file contains three classes of user-facing components: a script-based data integration language that runs when the user requests a “reload”, a data modeling component that looks deceptively like a relational data modeling tool, and a familiar array of data visualizations: graphics, charts, lists, etc.

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In the past I’ve never understood what people really mean they say “think outside the box” but Jim Harris, in a recent OCDQ blog post, helped me figure it out.

Mr. Harris ends with this provocative line: “the bottom line is Google and Facebook have socialized data in order to capitalize data as a true corporate asset.”  The post starts with a cold war analogy and proceeds to describe how Facebook and Google have made big money as “internet advertising agencies:” offering free services with which users (like us) serve up personal data in return for use of the service, then selling advertising space based on our data (hopefully anonymized).

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Who would want to be a national health care administrator?  Who would want the responsibility for managing health care and formulating health policy for tens or hundreds of millions of people?  It seems obvious that such decisions would rely on quality data.  A recent interview impressed upon me how much data managers can learn from a field where data recording millions of separate life and death decisions aggregates to support decisions on the future allocation of health care resources.

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There’s a data explosion going on and perhaps the strangest result is that business intelligence analysts need to become more artistic.

Recently my friend Ben Harden directed my attention to a post from Steve Bennett of Oz Analytics on the future of BI. One challenge to analysts that Mr. Bennett cited was the unprecedented explosion in data quantity to “an almost inconceivable 35 trillion gigabytes” by 2020.  Part of the solution, according to the post, is “actionable insight”, as illustrated by Harry Beck when he created the now-iconic map of the London underground network from the previous rather spaghetti-ish version.  What Mr. Beck did was to distinguish significant from insignificant detail for the intended audience and present that detail in a clear and appealing way.

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Here are three things to remember when putting together a BI business case:

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Excerpt from "Show Me the Money: A DM/BI Business Value Primer", Bob Lambert and Tri Truong, Information Management Special Reports, March 24, 2009

  1. Intangible benefits don’t count.
  2. BI has no inherent value.
  3. Senior managers often make decisions about future outcomes with insufficient data. Continue reading »
 

While many organizations understand the value of managing the information resource, for many others information management remains abstract and difficult to define.  In an effort to make it concrete here’s a hypothetical proposal to provide an Enterprise Information Architect for a hypothetical organization that really needs one. Continue reading »

 
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Excerpt from "Show Me the Money: A DM/BI Business Value Primer", Bob Lambert and Tri Truong, Information Management Special Reports, March 24, 2009

Before starting the Business Intelligence business case, the BI advocate should do the homework required to ensure its success, including these essential steps:

1. Know the organization’s goals and objectives.
2. Identify a BI champion.
3. Identify and work with BI stakeholders.
4. Identify an application with tangible business value.
5. Define and quantify a quick win prototype project. Continue reading »

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